Privacy notice

Amara Interiors Limited gathers and processes your personal data in accordance with this privacy notice and in compliance with the relevant data protection regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Who we are

Amara Interiors Limited’s registered office is at Unit 4, Concord Farm, School Road, Rayne, Braintree, Essex, CM77 6SP. We are a company registered in England and Wales under company number 07918927.

What information do we collect about you?

We process your personal data to meet our legal, statutory and contractual obligations and to provide you with our products and services. The personal data we collect is as follows:

  • Your name, email, telephone and preferences.
  • Your organisation details, if provided.
  • Your addresses, payment details and any other data you provide as required for processing your orders and returns.
  • Communication between us, including emails and telephone calls.

Any other data collection is detailed at the point it is collected in a separate notice.

How do we we collect information about you?

We collect data from you in the following ways:

  • When you contact us, for example over email and telephone.

How will we use the information about you?

Our processing activities are:

  • Fulfilling your orders, including placing them, taking payment, dispatching them and dealing with any returns.
  • Responding to enquiries via email, telephone etc.

Sharing and disclosing your personal data

We do not share or disclose any of your personal data to third parties without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

Order fulfillment controllers

We share your personal data with some other organisations as part of the order fulfillment process. This data processing is part of your contract with us when you place an order. These companies are joint controllers with Amara Interiors of your customer data, so you will need to contact them directly to exercise your data rights.

How long will we keep your data for?

Data which is personal and relates to your orders and communications with us will be held indefinitely as we need a legal record of these. You may also delete the data we hold about you - see the “Right to erasure” section for more details.

Securing your data

We takes your privacy and data security seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.

Your rights

You have many rights around the use of your personal data. We are implementing them in the following ways:

  • Right to be informed

    Your right to be informed about how we use personal data is contained within this notice, including:

    • The purposes for which we process your data.
    • The categories of personal data we hold about you.
    • The recipients to whom your personal data has/will be disclosed.
    • How long we intend to store your personal data for.
    • If we did not collect the data directly from you, information about its source.
  • Right of access

    You have the right to request the personal data which we hold about you, by contacting us directly by either telephone or email.

  • Right to rectification

    If there is data which you want to be rectified, please contact us directly.

  • Right to erasure

    You have the right to request that we delete the personal data we hold about you. Please contact us directly. There is some data which we do not delete:

    • Your name and email, which we use to store the deletion request.
    • Your order data, which we require for reporting and tax purposes. However, we will stop using your personal data for marketing profiling.
    • Your communications with us.
  • Right to restrict processing

    You have the right to restrict our data processing, which you can do by contacting us directly. If the processing is done by a different data controller, you will need to contact them directly.

  • Right to data portability

    We have not implemented any specific data portability initiatives, as we do not believe there are any standard approaches in the ecommerce sector. We will implement more data portability initiatives if this changes in the future.

  • Right to object

    You have the right to object to our data processing, to do this, please contact us directly.

Changes to our privacy notice

Any changes to this notice will be posted onto this page. If the changes are significant we may display a notice or seek your consent.

How to contact us or lodge a complaint

You may contact us directly to lodge a complaint.